- OperatorCasolinia Group (Rabidi N.V.)
- Established2021
- Game Providers110+ including NetEnt, Pragmatic Play, Evolution
- CurrenciesAUD accepted; 22+ fiat + 8 cryptocurrencies
How to get in touch by email
To get in touch by email, write to support@neon54casino.online. Where possible, use the email address linked to your account. This can help the support team identify your account and handle your enquiry more efficiently. Please do not include your password or other sensitive security information in your message.
You can contact support about matters including:
- Account access, account details and verification questions
- Deposits, withdrawals and payment-related questions
- Bonus terms or questions about promotional conditions
- Technical problems, error messages or website issues
- Responsible gambling requests or questions about available support options
For faster assistance, include your account email address or username, a short description of the issue, and screenshots if relevant. If the problem involves an error, explain what you were doing when it appeared. Avoid sending payment card numbers, passwords, security codes or other information that should remain private.
Messages are normally reviewed in the order received. You will usually receive a reply within 24 hours, although more complex enquiries may require additional review. Please check your inbox and junk folder for a response, and reply to the existing message if you need to add further information.
