Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and support functions during a visit or across later visits. Some cookies are placed by the website you are using, while others may be placed by service providers that support website features.

Neon54 Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and device or browser information. For simplicity, this policy refers to all of these technologies as cookies unless a different description is needed.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Where this occurs, the information may be treated as personal information under applicable privacy requirements.

Some cookies are temporary and are deleted when you close your browser. These are often called session cookies. Other cookies remain on your device for a set period or until you delete them. These are often called persistent cookies. The duration of a cookie can vary depending on its purpose and the provider that sets it.

How Neon54 Casino uses cookies

Cookies may be used to operate the website, improve its performance, remember your preferences, understand how visitors use available features and help present information that is more relevant to your interests. The specific cookies used may change as website functions, service providers and legal requirements change.

Strictly necessary cookies

These cookies are needed for core website functions. They can support activities such as keeping a secure session active, allowing you to move between pages, maintaining selected security settings, remembering information entered during a process and helping to protect the website from misuse. Without these cookies, some parts of the website may not work properly.

Preference and functionality cookies

These cookies help the website remember choices you make. Depending on the features available, they may remember language, display, region, accessibility or other preferences. They can make future visits more convenient and reduce the need to enter the same preferences repeatedly.

Performance and analytics cookies

These cookies help us understand how the website performs and how visitors use it. Information may include the pages visited, the time spent on a page, the links or features used, general device information and whether an error occurred. This information is generally used in an aggregated or statistical form to identify technical issues, improve navigation and make the website easier to use.

Security and fraud prevention technologies

Cookies and related technologies may help identify unusual activity, protect accounts, support verification processes and reduce the risk of fraud, automated abuse or other unauthorised activity. These technologies may collect information about a device, browser, connection, session and patterns of activity. They are used to support the safe operation of the website and are not intended to replace other security measures.

Advertising and marketing cookies

Where used and where permitted, these cookies may help measure advertising activity, understand whether an advertisement or campaign has been effective and show information that may be more relevant to a visitor. Marketing cookies may be provided by third parties and may recognise a browser or device across different websites or services. We will seek consent where this is required by applicable law.

Cookies used by third parties

Some website functions may be supplied by third-party providers. These providers may use cookies or similar technologies to deliver their services, measure performance, support security, process information or provide embedded content. Examples can include analytics, hosting, security, payment, communications, customer support and advertising services, depending on the features available on the website.

Third-party providers may process information under their own privacy policies and terms. Their cookies may be subject to settings or controls that are separate from those provided by Neon54 Casino. We encourage you to review the privacy information made available by any third-party service before using an optional feature that connects with that service.

We do not use this policy to give a complete list of every cookie or provider that may appear on the website. The cookies in use can change when a feature is added, removed, updated or supplied by a different provider. Where appropriate, information about optional cookies may be shown through a cookie banner, preference centre or similar notice.

Cookies may collect information such as an online identifier, IP address, browser type, operating system, device type, approximate location, pages viewed, visit times, referral information and interactions with website features. The information collected depends on the cookie and the settings applied. We aim to limit collection and use to what is reasonably required for the relevant purpose.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, refuse them or choose categories of cookies. Your choices may be stored in a cookie so that the notice does not appear every time you visit. Strictly necessary cookies may continue to operate because they are required to provide requested website functions.

You can usually control cookies through your browser settings. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies or receive a warning before a cookie is stored. Instructions vary between browsers and devices, so you should consult the relevant browser or device help information for current guidance.

• Accept or reject optional cookies through the cookie preference tool, where available.
• Delete cookies already stored on your device using your browser settings.
• Block cookies automatically, either generally or for selected websites.
• Use private or incognito browsing features where supported by your browser.
• Adjust permissions for local storage, app features and similar technologies through your device or browser settings.

If you block or delete cookies, some website functions may not operate correctly. You may need to re-enter information, repeat preferences or sign in again. Blocking cookies in one browser or on one device will not necessarily apply to other browsers or devices. Your preference may also be reset if you clear your browser data or use a new device.

Changing your cookie preferences does not necessarily delete information that was collected before the change. It controls future use of the relevant cookies where the available technology and applicable requirements allow. If you want to ask about personal information associated with your use of the website, please use the contact or support options made available on the website.

Privacy, security and policy updates

Information collected through cookies may be handled in accordance with our Privacy Policy. The way information is stored, accessed, transferred or disclosed may depend on the purpose of collection, the service involved, your account relationship and applicable legal requirements. We take reasonable steps to protect information against unauthorised access, loss, misuse or disclosure, but no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain cookie-related information only for as long as reasonably required for the purpose for which it was collected, to support legitimate business and security needs, or as otherwise permitted or required by law. Retention periods may differ between cookie types and providers. Some information may be kept for longer where it is needed to resolve a dispute, meet a legal obligation, prevent fraud or maintain records.

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies we use, third-party services, privacy practices or applicable requirements. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this page periodically so you understand how cookies are used.

If you have questions about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the contact or customer support options provided on the Neon54 Casino website. We may need to verify your request before providing information or making changes to account-related settings.